I. Introduction.
Face to face visits to your franchisees, dealers, and distributors are not a luxury. Rather, they are a necessity for the well-being of your system or network. They add value not only to your business, but to those of your franchisees, dealers, and distributors. When these visits are undertaken with a clear purpose, they result in better operations and more efficient processes which can in turn lead to multiple benefits. This paper will explore the benefits of such meetings and discuss some best practices for conducting them and what to avoid saying during them.